State Farm® Insurance Agent Teri Starry

"Currently filing formal complaints against Shannon and agency. My advice for anyone with State Farm is to call A RECORDED LINE. Call the main customer service number because they literally lie in this office. Currently obtaining the recorded call of me canceling my policy because they’re literally liars not exaggerating accusing me of their mistake of canceling my mothers rental policy. Their customer service skills are a 0/10 and they need better training, they clearly have no clue what they’re doing. No one at State Farm wants to take accountability for their mistakes. Unbelievable. *Extremely happy and satisfied with my new car insurance, I highly recommend Progressive!"

"I have the pleasure of working with Teri as my insurance agent, and I cannot express how impressed I am with the level of service and dedication I received. From the very beginning, Teri and her staff went above and beyond to ensure that all my insurance needs were met and that I fully understood my options. Teri took the time to thoroughly explain every detail, answer all of my questions, and provide expert advice tailored to my specific situation. She made the entire process smooth and stress-free, handling everything with professionalism and a genuine care for my best interests. What really stood out to me was the commitment to going the extra mile. Whether it was staying late to finalize paperwork, quickly responding to my emails and calls, or proactively checking in to make sure everything was running smoothly, Teri , Shannon and Kristen consistently demonstrated a level of service that is rare to find. I highly recommend Teri to anyone in need of an insurance agent who not only understands the industry inside and out but also truly cares about their clients. I am incredibly grateful for all Teri’s hard work and look forward to continuing to work with her in the future."

"My agent Kristen is awesome. Always gets right on any issues that I have. Been very happy with the service I have gotten."

"I recently had the pleasure of experiencing outstanding customer service from Kristan at Teri's office. Her professionalism and knowledge make it so easy to add, remove or make other adjustments to policies."

"We appreciate Teri and her team, specifically Teri and Kristan for their efforts in helping us save money. We originally had our homeowners insurance through another company, but Kristan was quick to get us a MUCH cheaper premium and was able to bundle our auto to save us even more money. No matter if it's on the phone or by email, their team is always very responsive and attentive. Would highly recommend this office to anyone!"

"Teri Starry's team has been amazing. Shannon is fantastic and has been our consistent go-to/contact with State Farm throughout the years going back to even when my parents were with State Farm. I appreciate the staff and once again, shout out to Shannon, she is awesome! Thank you."

"I have worked with Teri Starry for over 10 years. She and her team are truly outstanding at every level. They do far more than simply sell insurance. When a claim comes, she's there to help. She has given me invaluable help with pursuing claims through the process to successful outcomes. She's extremely knowledgeable, she's responsive, and she always follows through to delivery. I strongly recommend Teri and her team to anyone looking to purchase insurance."

"Have been with Teri's office for several years and all of the staff there has always simplified the insurance process and are always willing to dive in and explain policies. Highly recommend"

"What a gem! Teri and her staff have been amazing since the time we walked through her door. We have always felt welcomed and enjoyed our relationship with her office. They really shined for us when we filed a claim for our roof and had trouble getting the adjuster to acknowledge our existence. In an extremely frustrating time, they made sure the claims department followed through when it felt like we were being ignored. Without Teri & her staff, I feel we would still be struggling to get answers. If you are looking for a great agent that still believes in providing great customer service, Teri truly is "like a good neighbor" 😉"

"Teri and her team are excellent!! They are efficient, transparent, helpful, and a delight to work with."

"I've had state farm since I started driving at fifteen in Virginia, so when I moved to Colorado years ago I called the closest agent I could find. My experience with this office was nowhere near the last. In 4 ish years I called them two times. First, hoping to add my husband to my policy when he got a new car. I called, no answer. Emailed, no answer after months. I finally got a call back a few months later when he'd already found insurance through a different company. Next, my bill randomly went up with no notice so again I reached out and got no answer. The last time I called was to cancel. They picked up right away that time and apologized. I'm ok with waiting a few days for responses on bill things or policy updates, but the complete lack of response concerns me that if I made a claim it wouldn't be handled in a timely matter. I can't speak to my experience with claims because the one time I needed them (I had a tire blow out due to road conditions in Wyoming), they told me I'd be better off handling it myself so my insurance didn't go up, and couldn't help me roadside either. Thank goodness for AAA."

"This office has been great for our family! Shannon was super helpful with an issue from a claim with a different State Farm office and took her time to make sure the issue was resolved. It’s so hard to find good customer service these days but this office has it!!!"

"Teri is the best! Experienced and personable. Highly recommend calling her and her team!"

"I've been with State Farm for about 30 years, and joined Teri about 7 years ago when my first State Farm agent retired. I made the right choice! Teri, Deven, and team are absolutely fantastic to work with! Always friendly, always responsive, and especially always patient with my questions. Thank you Teri for being a great resource for all of my insurance needs."

"Staff was very knowledgeable and professional to work with.. Devin fulfilled all my insurance needs.. Much better pricing.. I called for a quote on one vehicle, and after getting quotes on my other two vehicles and my home.. I completely switched all my insurance to State Farm..."

"I have known and worked with Teri for more than 20 years. She has always been very helpful, very efficient and very knowledgeable. She is great to work with. Thanks for your assistance over these many years, Teri!"

"Very friendly and helpful people at Teri Starry's office. I am very happy that I chose her to be my new agent."

"I've known Teri for many years and she is always a pleasure to work with. Would highly recommend her agency. She and her staff are professional and responsive."

"Teri provides great customer service. She truly cares about her customers and it shows in the way she treats them. I highly recommend using Teri as your insurance provider."

"She's great...."

"Lacks personal touch."

"Been with Teri for a couple of years now after moving back to CO. Never had an agent take the time to reach out to schedule an in person review to not only go over my policies but to get to know her client. She took the time to go through all of my policies (3 cars, homeowners, umbrella policy) step by step, and not only showed me exactly what I have, but also talked through things I may not even need. I've shopped around and not only is she the best priced for what I need, but the personal service will keep me with her for all my insurance needs. Highly recommend!"

"Great experience! She helped us in a pinch to get the best deal and coverage possible. Definitely recommend."

"Teri and her team are fantastic! They are responsive and thorough ~ most of all, they show concern about their customers "beyond the policy"! Thanks Teri and Team!"

"Best agent I ever had. Will stay with her until she retires 😁"